Privacy Policy for Bharti Ent Care
This Privacy Policy outlines how Bharti Ent Care (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable laws in India. It applies to users of our website https://bhartientcare.com, app, and related services focused on ENT care, pharmacy discounts, and healthcare support.
We prioritize patient privacy, especially for sensitive health-related data, and obtain explicit consent before processing.
Information We Collect
We gather personal data like name, email, phone, address, location (for nearby pharmacies/doctors), subscription details, purchase history (medicines, bills, discounts), and device info (IP address). Health data is limited to non-diagnostic tracking like expense records; we do not store or share clinical medical information without consent.
No sensitive financial or biometric data is collected beyond what’s needed for discounts.
How We Use Your Information
Your data supports services: locating pharmacies/doctors, processing subscriptions/discounts, tracking expenses/savings, and improving app features. We use it for consent-based communications, fraud prevention, and legal compliance under DPDP Act (purpose limitation, data minimization).
Analytics help optimize user experience without identifying individuals.
Sharing and Disclosure
We share data only with pharmacies for discount validation, service providers (e.g., cloud hosts under strict agreements), or as required by law—no sales or unauthorized third-party marketing. Cross-border transfers, if any, follow DPDP notification rules.
Data Security
Robust measures include encryption, access controls, and regular audits to protect against breaches, per DPDP and healthcare best practices. We notify affected users and authorities promptly if required.
Your Rights (Data Principals)
Under DPDP Act, request access, correction, erasure, or withdrawal of consent via grievance form (email: [insert support@bhartientcare.com]). We respond within 30 days; no fee for most requests. Grievance Officer: [Insert Name/Title], contact details here.
Data Retention
Data retained only as needed: subscriptions until expiry + 1 year; purchases for 7 years (healthcare standard). Deleted upon request or purpose fulfillment.
Cookies and Tracking
Website uses essential cookies for functionality; analytics cookies require consent. Manage via browser or our banner.
Children's Privacy
Services not for under 18; verifiable parental consent required if applicable.
Updates to Policy
We may update this policy; changes posted here with notice. Continued use implies acceptance.
Last Updated: February 18, 2026
Contact us at [insert email] for queries. This is a customizable template—consult a legal expert for site-specific compliance.